Current Vacancies
Position: Business Development Manager
Job Type: Part Time
Contract Type: Fixed term (1 year)
Salary: c£35,000 pro rata, depending on experience
Closing Date: 31/08/2019
HOURS AND PLACE OF WORK:
This is a part-time role, 3-4 days per week, by arrangement. Normal working hours are 10:00 to 18:00 with an hour for lunch. Work outside these times, or at weekends, may occasionally be required to support Museum operations.
A degree of travel to local clients and national businesses is expected.
Some home working and flexible working is possible, but the role is primarily office-based at the Musical Museum, Brentford. The role is for an initial fixed contract term of 12 months.
OVERALL PURPOSE OF JOB:
Build a sustainable financial future for the Musical Museum by growing the value of the Museum's commercial activities, including corporate and private venue hire, concerts and other events, identifying and building new and ongoing client relationships.
MAIN DUTIES/AREAS OF RESPONSIBILITY:
- Selling and promoting the Museum's commercial services (primarily venue hire, concert events and group visits) in person and over the phone to both businesses and individuals
- Proactively creating new business opportunities; identifying new clients and setting up meetings
- Developing and maintaining relationships with key prospective and existing clients
- Planning and preparing presentations and other supporting marketing collateral
- Writing reports, analysing and forecasting sales growth and providing management with feedback
- Answering telephone and email enquiries from potential clients, dealing with queries promptly, courteously and effectively
- Providing high-quality content which promotes the Museum's commercial activities and communicating new developments to be included in marketing emails, letters and the Museum's website and social media accounts
- Making recommendations and providing input to the board in developing the Musical Museum's marketing and commercial strategy
- Maintaining an awareness of market trends and competitors, locally and nationally
- Promoting a positive culture of growth through sales throughout the organisation, and across both the staff and volunteer workforce
KNOWLEDGE, SKILLS, ATTRIBUTES
Knowledge & Skills
- Sales - effective lead sourcing, opening, negotiation and closing skills
- Business sense and financial/commercial acumen
- Computer literate with solid command of Microsoft Office suite, including Excel and Word
- Mathematically literate with excellent verbal and written communication skills
- Creative problem-solving skills
- Knowledge of social media and its applications
Attributes
- Charismatic - able to communicate effectively, positively and convincingly with new and prospective clients
- Independent - having been set objectives and sales targets, must be comfortable working unsupervised and creating an effective lead pipeline from scratch
- Innovative - able to challenge the norm, embrace the possibilities and make informed decisions
- Accountable - taking responsibility for achieving sales targets and the implementation of strategic decisions
- Determined - ability to continue to thrive and persist, following up leads and meeting challenging targets
- Organised - able to manage own time and intelligently prioritise work effectively to ensure tasks are completed and targets achieved
- Socially aware - making a positive impact on the Museum and those around them
- Results driven
- Values diversity
- Acts with honesty & integrity
QUALIFICATIONS
Essential
- Educated at least to A level or equivalent
- Full, clean driving licence
Desirable
- City and Guilds or degree in business management or marketing
EXPERIENCE
Essential
- 5+ years in sales
- At least 2+ years in a recent business development role, both B2B and B2C
- Proven track record in winning new business and hunting new accounts/logos
Desirable
- Experience in the museums / heritage sector
- Experience with events management / venue hire
For further details, please e-mail ; to apply, please include your CV and brief covering letter.
Position: Administration Assistant
Job Type: Part Time, 2-3 days (14 - 21 hours) per week
Contract Type: Permanent
Salary: c£19,890 pro rata
Closing Date: 31/08/2019
HOURS AND PLACE OF WORK:
This is a part-time role, 2-3 days (14 - 21 hours) per week. Days and hours are to be agreed; the Museum will establish and agree a standard pattern of working days (which, optionally, may include weekends) with the employee prior to joining, however work outside these days may occasionally be required to support Museum operations. The role is office-based at the Musical Museum, Brentford.
OVERALL PURPOSE OF JOB:
Support the effective running of the Musical Museum, including the office, reception, box office, cafe and shop functions, preparing reports and maintaining appropriate filing systems, and assisting staff and volunteers in the performance of their duties.
MAIN DUTIES/AREAS OF RESPONSIBILITY:
General Administration
- Answering telephone and email enquiries, dealing with queries promptly, courteously and effectively, including checking for voicemails and dealing with web sales
- Purchasing office supplies by obtaining requirements, negotiating price, quality and delivery; placing orders and ensuring that appropriate stock levels are held
- Ensuring that the office areas are tidy, organised and maintained to a reasonable standard
- Managing correspondence and documentation using appropriate filing and retrieval systems
- Undertaking basic data entry for accounting and other purposes
- Managing staff and trustee expenses, booking travel and accommodation
- Dealing with any general administrative tasks required, in a timely and effective manner
Communications
- Creating and issuing marketing emails, letters and other communications and correspondence
- Assisting the admin manager to update the Museum's website and social media accounts
- Create and produce basic printed materials (such as posters, flyers and labels) for marketing, exhibition displays etc. as required
Commercial
- Assisting in maintaining the EPOS system (ensuring it is always up to date) and retrieving information from it as required
- Assisting in managing the Museum Shop, including presenting the stock effectively, and conducting stock takes as required
- Assisting in maintaining Membership lists and similar data (such as volunteer contact details) so that the lists are fit for purpose and up to date
- Creating basic reports and summaries such as sales figures, financials, visitor counts etc. in Excel
Operations
- Covering other Museum functions (e.g. Reception) if required
KNOWLEDGE, SKILLS, ATTRIBUTES
Knowledge & Skills
- Good knowledge of general administrative processes and functions
- Computer literate with solid command of Microsoft Office suite, including Excel and Word
- Mathematically literate with excellent verbal and written communication skills
- Attention to detail and problem-solving skills
- Knowledge of social media and its applications
- Awareness of Health & Safety and behavioural standards in public buildings
- Working knowledge of office equipment, like printers and fax machines
- Dealing with the staff, volunteers and the general public with tact and diplomacy in an efficient and professional manner
Attributes
- Self-reliant - having been set objectives, must be comfortable working unsupervised
- Organised - able to manage own time and intelligently prioritise work effectively to ensure key tasks are completed on time
- Socially aware - making a positive impact on the Museum and those around them
- Diligent - setting high personal standards
- Values diversity
- Acts with honesty & integrity
- Innovative in their approach to work to ensure a modern and effective administration function which supports the museum in the delivery of its vision and mission
QUALIFICATIONS
Essential: Educated at least to A level or equivalent
Desirable: IAM, City and Guilds in business administration or similar
EXPERIENCE
Essential
- Secretarial or other administrative experience
- Basic accounting / book-keeping & finance
- Dealing with the public
- Creating basic reports and analysis using Excel
Desirable
- Handling money, cashing up etc. in a retail environment
- Experience gained in a Heritage environment
- Knowledge of Sage Accounts
For further details, please e-mail ; to apply please include your CV and a short covering letter.